Right at Home UK

Company Overview

Right at Home UK is at the forefront of the fast-growing homecare market, specialising in private care which goes the extra mile. Our management franchise opportunity provides business owners with a fully supported, highly profitable venture into care. 

With consistently high customer satisfaction ratings and superb performance evaluations by Care Regulators, across the network, we are making a positive difference to people every day, and are recognised as a trusted provider of outstanding quality care.

Franchise Overview

Established in 2011 by CEO, Ken Deary, Right at Home UK has 60+ locally-owned offices, nation-wide. Franchisees appoint office and CareGiver teams, so Clients can enjoy life, fully supported, in their own home. 

Right at Home is dedicated to the success of its network, delivering strong sales and returns. As an award-winning franchise, Right at Home holds 5-star franchisee satisfaction for eight consecutive years. As a business giving back to the local community, it’s recognised on homecare.co.uk, as the most highly-recommended homecare provider.

Training

Right at Home’s initial two-week RightStart training, and on-site coaching prior to opening, will give you everything you need, to grow a profitable and sustainable business. 

Covering:

• Delivering Right at Home’s person-centred homecare 
• Compliance with care industry regulations 
• Financial management 
• Marketing for care services and CareGiver recruitment 
• Website and social media support 
• Recruiting an experienced care manager 
• Strategies for recruiting and retaining your CareGiver team 
• Building and leading a supportive back office team

Daily Life of a franchisee

As a Right at Home business owner, you’ll manage your own local office. This includes overseeing day-to-day operations, co-ordinating with your Registered Manager, recruiting high calibre CareGivers, and meeting Clients to ensure they are receiving the best possible care. 

Right at Home owners also drive business development, connecting with their community through referral partnerships, or hosting community events to support vulnerable adults and provide a better understanding of illnesses like dementia.

Evaluation Process

The core success of Right at Home comes down to the strength of our franchise network. For this reason, Right at Home employs a rigorous two-way recruitment process. This ensures the Right at Home ethos suits you, and your skills complement our vision, as we strengthen our network.

We are looking for business owners who:

• Follow our business model, whilst adding their own creativity to their business
• Are passionate about the quality of service we offer our Clients
• Can confidently lead a strong local team
• Recognise the benefits of engaging positively with the network
• Are prepared to support the franchisor

 

In addition, Right at Home franchisees:

• Have a strong empathy for their Clients’ rights
• Are mentally prepared to meet the challenges of opening a business
• Are passionate about the ethos and values of Right at Home
• Are comfortable with networking and building positive relationships with potential referral sources
• Are pioneering and prepared to develop their skills and experience to build their business

Do you see yourself in the type of person who would fit right into the Right at Home network? Contact us now, and let’s meet to discuss!